Certificate IV in Retail Management
Entry requirements
There are two alternative pathways for entry into the Certificate IV in Retail Management. The candidate must either:
1. Be recognised as competent, through a recognised training program or recognition process, against the following units of competency:
SIRXIND001A Work effectively in a retail environment
SIRXCOM001A Communicate in the workplace
plus the following units of competency from either Certificate III in Retail or Certificate III in Wholesale. These units are:
Certificate III in Retail
SIRXCCS003A Coordinate interaction with customers
SIRXOHS002A Maintain store safety
SIRXRSK002A Maintain store security
SIRXSLS004A Build relationships with customers
OR
Certificate III in Wholesale
SIRWSLS003A Optimise customer and territory coverage
SIRXCCS006A Maintain business to business relationships
SIRXSLS004A Build relationships with customers
OR
2. Have sufficient relevant wholesale or retail employment experience. A current or previous job role that involves or has involved the application of the above competencies, would be a satisfactory indicator for entry. A determination need not involve a formal process of
measuring, evaluating or recording performance against the units of competency. Examples of evidence to support a determination could include:
job descriptions and references from current or past employers
an entry interview to determine what competencies have been applied in the wholesale or retail environment in a paid or voluntary capacity
Qualification rules
To achieve a Certificate IV in Retail Management, 10 units must be completed:
all 3 core units
7 elective units
A minimum of 4 elective units must be selected from the Elective Units listed below.
A maximum of 3 elective units may be selected from another endorsed Training Package. These must be units which are packaged within a Certificate IV or Diploma qualification in the parent Training Package.
Elective units must be additional to those already counted towards a lower level qualification within this Training Package.
Core Units (all required)
SIRXMER004A Manage merchandise and store presentation
SIRXMGT003A Lead and manage people
SIRXOHS003A Provide a safe working environment
Electives – Select 7
Elective: Cleaning and Maintenance
SIRXCLM002A Manage store facilities
Elective: Client and Customer Service
BSBCMN410A Coordinate implementation of customer service strategies
SIRXCCS004A Develop business to business relationships
Elective: Communication and Teamwork
BSBCMN405A Analyse and present research information
Elective: Computer Operations and ICT Management
BSBCMN406A Maintain business technology
SIRXICT004A Adopt mobile commerce applications to improve sales and service
Elective: E-business
SIRXEBS001A Acquire and retain online customers
SIRXEBS002A Manage retail brands online
SIRXEBS003A Manage and promote business to business e-commerce solutions
SIRXEBS004A Select an e-business model
Elective: Finance
BSBADM308A Process payroll
SIRXFIN004A Manage financial resources
Elective: Food Safety
SIRRFSA002A Monitor food safety program
Elective: Franchising
BSBFRA401A Manage compliance with franchisee obligations and legislative
requirements
BSBFRA402A Establish a franchise
BSBFRA403A Manage relationship with franchisor
BSBFRA404A Manage a multiple site franchise
Elective: Governance and Legal Compliance
BSBSBM401A Establish business and legal requirements
SIRXGLC001A Monitor compliance with legal and legislative requirements affecting business operations
Elective: Human Resources Management
SIRXHRM001A Administer human resources policy
SIRXHRM002A Recruit and select personnel
TAAASS301A Contribute to assessment
TAAASS401A Plan and organise assessment
TAADEL402A Facilitate group-based learning
TAADEL404A Facilitate work-based learning
Elective: Inventory
BSBPUR401A Plan purchasing
BSBPUR402A Negotiate contracts
BSBPUR403A Conduct international purchasing
SIRXINV003A Plan inventory levels
SIRXINV004A Buy merchandise
SIRXINV005A Control inventory
Elective: Management and Leadership
BSBCMN407A Coordinate business resources
BSBFLM406B Implement workplace information system
BSBFLM505B Manage operational plan
BSBSBM404A Undertake business planning
Elective: Marketing and Public Relations
BSBMKG403A Analyse market data
BSBMKG404A Forecast market and business needs
SIRXMPR001A Profile a retail market
SIRXMPR004A Market products
SIRXMPR005A Seize a business opportunity
Elective: Merchandising
CUVDES01A Apply colour theory in response to a brief
SIRXMER003A Monitor instore visual merchandising display
SIRXMER006A Present products
SIRXMER007A Demonstrate merchandising and category presentation skills
Elective: Product Management
SIRXPRO001A Maximise sales of branded products
SIRXPRO002A Implement product recalls
Elective: Quality and Innovation
BSBFLM409B Implement continuous improvement
SIRXQUA002A Lead a team to foster innovation
SIRXQUA003A Create an innovative work environment
SIRXQUA004A Set up systems that support innovation
SIRXQUA005A Maintain operational quality and productivity
Elective: Risk Management and Security
SIRXRSK004A Control store security
Elective: Sales
SIRXSLS005A Manage sales and service delivery
SIRXSLS006A Lead a sales team
SIRXSLS007A Train sales team members
Elective: Working in Industry
BSBCMN402A Develop work priorities
