Diploma of Management
Job Roles
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
- Manager
Pathways into the qualification
Preferred pathways for candidates considering this qualification include:
after achieving the BSB40807 Certificate IV in Frontline Management or other relevant qualification/s
OR
providing evidence of competency in the majority of units required for the BSB40807 Certificate IV in Frontline Management or other relevant qualification/s
OR
with vocational experience but without formal supervision or management qualification.
To achieve the Diploma of Management, you must complete 8 units.
5 core units from the core units listed below plus 3 electiveunits
The 3 elective units may be selected from the core or elective units listed below, the BSB07 Business Services Training Package or any other currently endorsed national Training Package. If not listed below, 1 unit may be selected from either a Certificate IV or Advanced Diploma qualification.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
Units selected from other Training Packages must not duplicate units selected from or available within the BSB07 Business Services Training Package.
Core Units
Customer Service
BSBCUS501A Manage quality customer service
Financial Management
BSBFIM501A Manage budgets and financial plans
Information Management
BSBINM501A Manage an information or knowledge management system
Learning and Development
BSBLED501A Develop a workplace learning environment
Management
BSBMGT502B Manage people performance
BSBMGT515A Manage operational plan
BSBMGT516A Facilitate continuous improvement
Occupational Health and Safety
BSBOHS509A Ensure a safe workplace
Project Management
BSBPMG510A Manage projects
Risk Management
BSBRSK501A Manage risk
Workplace Effectiveness
BSBWOR501A Manage personal work priorities and professional development
BSBWOR502A Ensure team effectiveness
Elective Units
Compliance
BSBCOM503B Develop processes for the management of breaches in compliance requirements
Franchising
BSBFRA502B Manage a franchise operation
Human Resource Management
BSBHRM402A Recruit, select and induct staff
BSBHRM503A Manage performance management systems
BSBHRM504A Manage workforce planning
Intellectual Property
BSBIPR501A Manage intellectual property to protect and grow business
Sustainability
BSBSUS501A Develop workplace policy and procedures for sustainability
Workplace Relations
BSBWRK509A Manage industrial relations








